Credit Management is a function performed within a business to improve and control credit policies that will lead to increased revenues and lower risk, including: increasing collections, reducing credit costs, extending more credit to creditworthy customers, and developing competitive credit terms.

The Federation of Credit Management (FCM) was founded in 2010 to fill the vacuum that exists in having a united Credit Management Industry approach to all facets of Credit in South Africa. The FCM is not a controlling body, it is a forum, comprised of partner organisations, companies and individuals, each whom seek to bring attention to issues that are of importance in Credit Management. Each such partner that comprises the FCM maintains control over its own operations or constituency. The FCM does not provide exclusive endorsements, but strive to provide introductions to other firms and encourage partners to conduct their own evaluation of third party proposals for credit management, as a matter of sound business practice.

To promote the development of Credit Management - in Trade, Export and Consumer Credit.

To encourage research into all aspects of Credit Management.
To promote the study and building of knowledge in Credit Management.
To encourage the publication of study material in Credit Management.
To encourage publication of knowledge relating to all aspects of Credit Management.
To encourage the highest possible ethical standards in Credit Management
To promote good relations and understanding between Credit Management Associations and Government.
Enabling the credit fraternity to share their knowledge and experience.
Leveraging experienced local and global established networks.
Contact with reputable experts to assist with complex credit management matters, and
Actively encouraging partners to build relationships with and through each other.

The cornerstone of local and global business economies are the extension of credit. As such, business credit executives, as the guardians of receivables, play a vital and critical role in ensuring the flow of goods, money and services that support global commerce. In fulfilling their professional duties, business Credit Professionals pledge to conduct their duties within the constraints of law and to not maliciously injure the reputation of others. Further, business Credit Professionals pledge themselves to the highest professional standards and principles, to guard and secure in confidence, information obtained for the sole purpose of analysing and extending credit.

  • exchange Credit Management knowledge, best practice and ethical standards;
  • share and promote research and pool the knowledge gained by its Partners and Associations;
  • represent the Partners in the Credit Management profession at a South African level;
  • provide support and guidance for its Partners and Associations;
  • support and collaborate with existing Credit Associations; and
  • encourage the creation of Credit Management associations where none exist.